Get all customer care reports
Query Parameters
Start date for filtering customer care communications (inclusive). Format: yyyy-MM-dd.
End date for filtering customer care communications (inclusive). Format: yyyy-MM-dd.
List of constant strings to return only the selected sections in the response. The possible values are WHATSAPP, EMAIL, CASES, CALLS, SLA. For example, returnSections=WHATSAPP will only return whatsappReport section in the response. This is recommended to use to reduce the size of the response body and improve the performance of the call.
WHATSAPPEMAILSCASESCALLSSLAResponse
Response Attributes
Date from which communications are considered
Date until which communications are considered
WhatsApp Conversation KPI Report
Show child attributes
Email Conversation KPI Report
Show child attributes
Case KPI Report
Show child attributes
Phone Call KPI Report
Show child attributes
SLA Daily Reports
Show child attributes
Response